Getting Support
Community
Found a bug? Report it on GitHub Issues.
Pro
Email support.
Enterprise
Priority email support.
Get answers
Frequently Asked Questions
Yes — Community Edition is free forever. It covers two target systems and a single user, with real discovery, reconciliation and your first compliance answer.
No. OrbisID works alongside CyberArk, BeyondTrust, Delinea and others — and it’s just as useful if you don’t have a PAM tool at all.
Self-hosted, as a single Docker image. Your data never leaves your environment, and there’s an offline bundle for air-gapped networks.
An afternoon. Pull the image, deploy it, point it at a system and run your first scan.
No inbound rules. Scan agents poll outbound-only.
Apply a licence key in the UI — no re-pull, no redeploy. Pro is $4,499/year per deployment; Enterprise is tailored.
Community users report bugs on GitHub. Pro and Enterprise customers get email support, with priority handling for Enterprise.